Decoolo L.L.C-FZ
Last Updated: 16 January 2026

These Terms and Conditions govern the use of the website and services provided by Decoolo L.L.C-FZ.

By accessing our website, engaging our services, or submitting your information, you agree to be bound by these Terms and Conditions.

1. Scope of Services

Decoolo provides sales and artificial intelligence consulting services, artificial intelligence solutions, sales automation, CRM implementation, digital marketing and related digital solutions.

The specific scope of services shall be agreed upon separately with each client.

2. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Use Decoolo’s services in compliance with applicable laws and regulations
• Ensure that any data uploaded, processed, or used through our systems has been lawfully obtained
• Obtain all required consents from their own customers or end users, particularly for electronic communications and messaging

3. Electronic Communications Consent

By submitting your contact details or engaging with Decoolo, you expressly consent to receive communications via email, SMS, WhatsApp, and automated messaging systems.

Consent to receive marketing communications is voluntary and may be withdrawn at any time.

4. SMS Messaging Terms (A2P Compliance)

Decoolo may send SMS messages only to users who have explicitly opted in.

Messages may include service notifications, operational updates, onboarding information, and marketing messages where applicable.

Message frequency may vary.

You may cancel SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.

For assistance, you may reply HELP.

Message and data rates may apply depending on your mobile service provider. Carriers are not liable for delayed or undelivered messages.

Participation in SMS communications is also governed by our Privacy Policy.

5. Limitation of Liability

To the maximum extent permitted by law, Decoolo shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of its services.

6. Intellectual Property

All content, materials, methodologies, and systems provided by Decoolo remain the intellectual property of Decoolo unless otherwise agreed in writing.

7. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

8. Contact Information

Decoolo L.L.C-FZ
Email: hola@decoolo.com
Phone: +1 888-568-6997 / +971 52 336 9623
Registered Office: Dubai, United Arab Emirates